BodyGem and MedGem Indirect Calorimeter Device Support
Support and Resources
This page will guide you in preparing to offer RMR measurements, address operational questions and
promote your new indirect calorimetry service.​
MedGem and BodyGem Instructional Video
How to optimize a MedGem and BodyGem Measurement
MedGem and BodyGem Marketing Trifold Brochures
How to Remove Flowtube to Access Serial Number
How to Explain RMR Test to Client or Patient
COVID-19 Update
The MedGem and BodyGem filters are made with 3M Filtrete medical-grade material to ensure the highest standard of safety and performance.
For optimal hygiene and accurate results, a new mouthpiece filter and nose clip must be used for every measurement.
Important Precautions:
-
Do not remove the flow tube—this could expose sensitive sensors that may be damaged by water or cleaning solutions.
-
Avoid submerging the device in water or allowing any liquid to enter the display window, sockets, or flow tube openings.
For Questions, Orders, or Support:
-
Call: 713-858-2445
-
Email: nora.neely@microlifeusa.com
-
Complete the online Contact Form for a response via email or phone
-
To order a BodyGem or MedGem System Kit, complete the Order Form and call us with payment information
-
Purchase orders accepted from companies with a net-30 credit account​
Please note that our previous phone number (303-274-2277) and fax number (303-274-2244) have been discontinued. Kindly use the updated contact information provided above.






